Performing Umrah is a cherished goal for every Muslim, but for some, physical disabilities or financial challenges can make this dream seem distant. To ease this, the Ministry of Hajj and Umrah has introduced several accommodations to assist disabled pilgrims. Rituals like Tawaf and Sa’ee have been adapted with options such as wheelchairs and electric carts. Additionally, hotels in Makkah and Madinah provide special amenities tailored for disabled guests. Airports are equipped with ramps and escalators to ensure a smooth and comfortable experience. These facilities help disabled pilgrims perform Umrah independently without causing inconvenience to themselves or others.
Every Muslim desires to perform Umrah at least once in their lifetime. However, some individuals face obstacles such as financial difficulties or physical disabilities that prevent them from undertaking this sacred journey.
Umrah is a Sunnah act and voluntary, whereas Hajj is obligatory for every Muslim who is physically, mentally, and financially capable of performing it.
During the Umrah pilgrimage, believers visit sacred sites in Makkah and Madinah. It is believed that Umrah helps in the forgiveness of sins, relief from poverty, and ultimately leads to Paradise. But what if someone has the means to perform Umrah but is unable to because of a physical disability?
In such cases, there are two main options: the first is to appoint a trusted person to perform Umrah on their behalf, and the second is to book an Umrah package through a reputable travel agency.
The best travel agencies offer excellent facilities and services to ensure a smooth and comfortable spiritual journey.
If you are planning to perform Umrah for the first time, it is advisable to contact an authorized Hajj and Umrah travel agency. These agencies take full responsibility for managing your travel, accommodation, and other arrangements.
This way, you can complete all rituals without any hassle. And if you have a disability, you can perform Umrah with the help of a relative or companion.
Different Ways Disabled People Can Perform Umrah

Disabled pilgrims have multiple options to fulfill their spiritual duty. One way is to hire someone to perform Umrah on their behalf without leaving their home. Although this method is valid, most Muslims prefer to personally visit the Holy House to seek Allah’s blessings.
Alternatively, a disabled person may travel with a family member or close friend who can assist them during the rituals. Since many Umrah rites require mobility, help with wheelchairs and other support is often needed.
If transportation is an issue, you should consult an experienced Islamic travel service. Such agencies provide essential assistance throughout the pilgrimage to make your experience as comfortable as possible.
Ultimately, the choice depends on what suits your needs best.
Before booking, communicate your specific requirements to the travel agency. They can inform you about the special facilities offered by the Kingdom of Saudi Arabia for disabled pilgrims. Most prefer to bring a trusted companion, but if that’s not possible, a well-organized tour service is a great alternative.
How Can People with Disabilities Perform Umrah?
Today, there is plenty of helpful information available from various sources, and your travel agent is often the most reliable guide. They can brief you about the facilities available at airports, hotels, and the Grand Mosque for disabled pilgrims.
In this article, we will explore the range of services available for disabled persons performing Umrah.
Facilities Available for Disabled Pilgrims During Umrah
The airports in Jeddah and Madinah have dedicated services managed by the Saudi authorities specifically for pilgrims performing Hajj and Umrah.
You can receive wheelchair assistance free of charge at both airports. Additionally, ramps and escalators are available to support disabled travelers. These services are complimentary, but your travel agent must inform the airport staff about your needs in advance.
Inside the Haram complex, wheelchairs are provided as well, though this service does not extend to public buses.
When it comes to local transport, you have three options:
- Booking private transportation through your travel agency
- Taking a taxi, which may cost extra
- Using Uber services
The first option is often the most convenient and cost-effective, saving you both time and money.
It’s recommended that you book accommodation close to Masjid al-Haram, so it’s easier for disabled pilgrims to access the mosque.
Bringing a foldable, lightweight wheelchair with you is also advisable for convenience during travel.
If you are traveling alone with a disability, you can rent an electric wheelchair or hire someone to push your wheelchair inside Masjid al-Haram. This assistance is particularly useful during Tawaf (circumambulation) and Sa’i (walking between Safa and Marwah).
For Sa’i, an alternative option is to use electric carts available on the upper floor of Safa and Marwa. However, this service may come at an additional cost.
Recommendations for Disabled Pilgrims
If you have a disability, it’s crucial to discuss your needs with your travel agent well in advance. This preparation will ensure that your Umrah journey is smooth, safe, and memorable.If you need professional assistance with your Umrah package, feel free to contact Al Amanah Travel — a trusted travel agency known for its excellent support and comprehensive services.